Frequently Asked Questions

What are Memory Blocks?

Handmade in Canada since 1994, Memory Blocks are the original collectible wall plaques. Interactive and timeless, the collection captures pieces of history as tangible, enchanting collectible art for modern life. More information about Memory Blocks can be found here.

What are "Retired Memory Blocks"?

Each year, Sid selects certain styles of Memory Blocks that he no longer feels fit into the larger collection and such Memory Blocks are discontinued in May or early December of each year. While Retired Memory Blocks are discontinued, the image or images on the Retired Memory Blocks may be redesigned or otherwise reproduced and sold by Sid Dickens Inc.

Can I purchase a retired Memory Block from you?

Once a specific style of Memory Block is discontinued, this means that the Retired Memory Block as identified by its specific style number will no longer be produced or sold through Sid Dickens Inc. However, the image or images on a Retired Memory Block may be redesigned or otherwise reproduced in a similar or different format and sold by Sid Dickens Inc.

What are Memory Blocks made from?

Memory Blocks are handmade of poured plaster.

What are the dimensions?

Memory Blocks are all 6” x 8”. Depths range from 1-1/4” to 3-1/4”. As each piece is hand made from start to finish, slight size variances may exist for individual tiles.

What payment methods do you accept?

We accept Visa, MasterCard, Amex and Discover.

Where are the items made?

All Memory Blocks are hand made from start to finish in our studio in Vancouver, BC and have been since 1994. We ship directly from Vancouver.

My iron/silver Memory Block looks different than some others that I have. Why is that?

As every Memory Block is handmade, each will have small differences. Their appearance will vary depending on the elements and how they’re produced. This is true for all Memory Blocks. In regards to iron/silver tiles, iron will oxidise over time and there may be imperfections on the silver. This is what makes a Memory Block unique and adds to their story!

I have a broken/chipped Memory Block. Do you offer repair services?

Unfortunately, Sid Dickens Inc. does not offer repair services for damaged Memory Blocks. We apologise for the inconvenience.

Where do we ship?

Orders can only be placed through our Canada and United States websites and shipped within those territories. See an official retailer near you to purchase Memory Blocks internationally. Please note, Sid Dickens Inc. no longer supplies retail stores as of May 2024. Some retailers may still have inventory from previous orders. Contact them directly for more information.

I need a Memory Block as soon as possible. What can I do to get it in time?

All orders are shipped via regular ground shipping, which takes roughly 2 to 14 days depending on the delivery address. If necessary, we can expedite your order to ship via 2 to 3 day air shipping for an additional cost. Please email info@siddickens.com for a quote request along with your order number. A customer service representative will be in touch with the exact cost of shipping for your approval.

As Memory Blocks are all handmade to order, there may be situations where we will be unable to accommodate a delivery in time for the date needed. If this is the case, you can try contacting a local retailer to see if they have the tile needed in stock. Please note, Sid Dickens Inc. no longer supplies retail stores as of May 2024. Some retailers may still have inventory from previous orders. Contact them directly for more information.

Can I purchase a gift certificate?

How do I display my Memory Blocks?

Please be advised that Sid Dickens Memory Blocks, like any fine art, are best displayed in a climate controlled environment. Please ensure that your blocks are placed away from direct sunlight as exposure to either direct sunlight or moisture can cause the blocks to fade and/or discolour.

More information about displaying Memory Blocks can be found here.